Privacy Policy

Srikara Dairy and Frozen Foods ("we," "our," or "us") operates the Food Premium mobile application and storefront portal. We are fully committed to protecting the privacy, digital security, and personal data of our retail consumers.

1. Data Collection & Processing
To provide accurate order delivery and real-time tracking services, our application collects the following information:
• Personal Identity: Name, mobile contact number, and email address.
• Delivery Geolocation: Real-time GPS coordinates and typed physical addresses (specifically to verify delivery radiuses from our kitchen).
• System Data: Unique mobile device identifiers (Device ID) utilized strictly for sending push notifications and live order status updates.

2. Zero Card-Storage & Transaction Security
We prioritize your financial safety and maintain a strict 0% commission payment framework:
a) We do not collect, process, or store credit card numbers, debit card numbers, UPI PINs, or net banking passwords on our internal systems or servers.
b) All customer checkouts are securely routed directly via encrypted links through our PCI-DSS compliant payment gateway infrastructure operated by Razorpay.

3. Third-Party Sharing Restrictions
We do not sell, trade, or lease your personal information to third-party marketing companies. Data is shared exclusively with necessary operational partners (such as local delivery riders and payment settlement networks) solely to execute order fulfillment.

4. User Data Controls
Users retain full rights to update their personal information, manage location sharing permissions, or request absolute deletion of their profiles by contacting our customer support team directly inside the app.